General FAQ
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Do you accept custom orders?
For engravables, yes — we love personalizing coasters, charms, and keepsakes. At this time, candles and body oils are available only in our curated scents. Digital toolkits can’t be customized, but they are editable so you can make them your own!
Do you offer gift wrapping?
Yes! We can wrap your order in our signature whimsical style. Just leave a note at checkout if it’s a gift, and we’ll make it special.
How long does shipping take?
Physical products (candles, oils, engravables) usually ship within 3–5 business days. Digital toolkits are instant downloads — you’ll receive them by email right after purchase.
Do you ship internationally?
Currently we ship within the U.S., but we’re working on expanding! Digital toolkits are available worldwide.
What if I need to return or exchange?
Due to the nature of handmade and digital products, returns aren’t accepted. However, if there’s an issue with your order, please reach out — we want you to be delighted with your purchase.