Returns & Exchanges
Exchanges & Returns -
We do accept exchanges and returns for unlit, unused candles. Please ship them to:
Everwick Candles
1014 S 21st St Mount Vernon, WA 98274
Make sure to include your name and order number! For exchanges, please let us know which item(s) you’d like. If your item is unused, you can return it for a refund or exchange. We don’t offer free shipping on exchanges, so these costs will be deducted.
We aren’t able to accept returns on partially used items (lit candles, etc).
Broken Items -
We will replace all products that arrive broken. Please contact us with your order number, a picture of the product(s), and a list of what needs to be replaced. We will get you a replacement shipped out ASAP!
If you received a candle you did not order or one is missing from your order we apologize! Please contact us with your order number and the item you are missing or need exchanged. You may keep any product we may have shipped to you by accident.